Last updated: December 18, 2024
Pulse Check is Mento’s self-assessment tool that helps members reflect, refocus, and track progress over time. It’s designed to:
✅ Establish a baseline
📈 Highlight growth
🎯 Identify areas for deeper focus
It also strengthens stakeholder alignment, making it an essential part of the coaching journey.
As a coach, your role is to make Pulse Check the cornerstone of your work together: a starting point, a progress check, and a powerful conversation tool that drives both member and stakeholder engagement.
1. Start with the Baseline: Setting the Foundation
The first Pulse Check is key—it establishes the baseline. Without it, there’s no clear way to measure growth, celebrate wins, or adjust focus as goals evolve.
Frame it as an opportunity for members to:
🧘 Pause and take stock: Where are they today—personally, professionally, and as leaders?
🚦 Clarify priorities: What matters most right now?
🤝 Engage stakeholders: Use the results to align goals with expectations from teams, peers, or leadership.
What’s in it for Members?
✅ Clarity and ownership: Pulse Check gives members time to step back and reflect on where they’re thriving, what’s shifted, and what they want next.
✅ Maximized impact: It ensures their coaching sessions focus on the areas that matter most to them.
Coach Tip: Set the tone with a simple line:
“This first Pulse Check creates your baseline. It’s the foundation we’ll use to measure growth, celebrate wins, and keep your goals focused over time.”
2. What Pulse Check Measures: Key Themes
Pulse Check gathers insights across six critical areas:
📌 Career Satisfaction / Life Fulfillment
😊 Work Happiness
📊 Managerial and Leadership Skills
🧭 Coach Efficacy (How well coaching supports their growth)
📢 Partner Insights (How stakeholders perceive their impact—ROI)
🛠 Mento Improvement (Feedback to enhance the coaching experience)
These themes create a holistic snapshot of where the member stands and surface opportunities for deeper focus.
3. Connect Self-Reflection to Stakeholder Reality
💓Pulse Check captures self-assessment, but it’s also a chance to explore how others experience them through Peer Insights.
Encourage members to reflect on:
✅ Alignment: Where does their self-view match external perceptions?
❗ Gaps: Where are the disconnects or surprises?
This connection deepens self-awareness and helps align their personal growth with the expectations of key stakeholders.
Coach Tip: For members balancing leadership visibility, highlight this:
“Your self-reflection and external feedback together give us a 360-degree view of your progress—where you’re excelling and where there’s opportunity to grow.”
4. Turn Insights Into Action: Making It Practical
💓Pulse Check is not just a reflection tool—it’s a springboard for action. Use these prompts to open and guide the conversation:
💬 “What stood out most to you in your responses?”
🏆 “Where do you feel most proud of your progress?”
🔍 “What areas need more focus to move you forward?”
🔗 “How do these insights align with what you’re hearing from your team or peers?”
🎯 “Are your goals still the right goals, or is it time to adjust?”
5. Next Steps: Driving Momentum and Accountability
The true value of 💓Pulse Check lies in follow-through. Here’s a simple checklist for coaches:
✅ Review the responses: Look for patterns, surprises, and areas for focus.
✅ Facilitate reflection: Use prompts to guide the conversation.
✅ Co-create next steps: What actionable priorities can they focus on? Document them in a Growth Pan.
✅ Track progress: Revisit the insights in future sessions to measure change.
✅ Engage stakeholders: Where appropriate, use the results to align with expectations and demonstrate progress.
6. Build Engagement Over Time
💓Pulse Check grows in value when it’s done regularly. Revisiting the baseline helps you:
📊 Measure progress: Show tangible change against where they started.
🏅 Celebrate wins: Acknowledge growth and momentum.
🧭 Refocus priorities: Adjust goals as their challenges and opportunities evolve.
🤝 Engage stakeholders: Demonstrate coaching’s impact with clear, measurable results.
Coach Tip: Tie it to their long-term journey.
“Pulse Check isn’t a one-time reflection. It’s a checkpoint to measure your progress and keep us focused on your most important goals.”
Why This Matters
💓Pulse Check is more than a survey—it’s a tool for growth, clarity, and momentum. It helps members:
🪞 Reflect on where they stand.
🚀 Notice progress and celebrate achievements.
🔑 Focus on what’s next and what matters most.
For coaches, it’s a roadmap for guiding conversations, deepening engagement, and aligning with stakeholders. By treating the baseline Pulse Check as essential and revisiting it regularly, you create a structured, impactful coaching experience that delivers real results.
Coach Reminder
⭐ The first 💓Pulse Check sets the stage. Without a baseline, there’s no roadmap for progress, growth, or stakeholder engagement.
Need help framing the conversation? We’re here to support you: 📧 coachsupport@mento.co
